Mediacom Contact Options
Existing Customers
Looking to ask a question about your current Mediacom service? Get in touch with the Mediacom customer service team at the number below.
Call 855 633 4226New Customers
If you're looking to learn more about Mediacom service and wish to speak to a Mediacom representative, call the following number:
Call
855-645-1197
Mediacom Internet Plans
Compare Other Cable Internet Plans
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#1
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Xfinity
500 Mbps
$45/mo
5 year price guarantee
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#2
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Spectrum
Internet Premier
$50/mo
($40 plan + $10 modem)
for 1 year
+ $20 Upfront
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#3
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Spectrum
Internet Advantage + Spectrum Unlimited Plus
$50/mo
($30 plan + $20 modem)
for 1 year
+ $20 Upfront
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#4
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Spectrum
Internet Premier + Spectrum Unlimited Plus
$60/mo
($40 plan + $20 modem)
for 1 year
+ $20 Upfront
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#5
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Optimum
300 Mbps Internet + Unlimited Mobile
$60/mo
with $10/month eligible Auto Pay & Paperless Bill. Wired connection. WiFi speeds may vary. Not available in all areas.
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Mediacom FAQs
A "good internet speed" should match both what you use the internet for and how many people are typically using your internet at the same time. The more users and devices connected to your WiFi, the more your internet speed will be divided. When considering how different internet activities will impact your internet speeds, keep in mind that regular web browsing requires 1Mbps, video streaming requires 3-25Mbps, and video calling typically needs about 3-6Mbps. Online gaming can also slow down speeds for other devices connected to your internet. In general, the average household not participating in excessive video streaming or online gaming could consider 15-20Mbps a good internet speed.
Out of the different types of wired connections to the web, fiber optic is the fastest, then cable, then DSL last. However, cable internet speeds depend on the number of users connected to the internet at the same time, so consider the number of devices you have simultaneously connected to your WiFi before looking at our comparison tool to help you find the internet plan that's right for you.
Just a few seconds! Internet speed tests like the one on this page are a quick way to receive estimates of your current upload and download speeds.
If websites are loading slowly or downloads are taking twice as long as they usually do, Mediacom suggests the following tips: empty your recycle bin, free space on your hard drive, remove spyware/viruses, and unplug/restart your modem and computer. Still experiencing slow speeds after trying those changes? Use our WhistleOut search tool to compare faster internet plan options.
When you are loading web pages or downloading anything from the internet such as photos and videos, your download speed will impact that experience. When you are uploading content to the internet such as image files or live streaming video, you will rely on your upload speeds.
Your modem's placement can have a big impact on your internet connection quality, so it's important to choose a spot strategically. Ideally, you want your wireless modem to be in a central location, on a hard surface, out of direct sunshine, away from bricks or metal, relatively high (think bookshelf or upstairs), and only a few feet away from your computer.
