Frontier Contact Options
Existing Customers
The Frontier technical support team is available 24/7 to answer any questions you may have regarding your internet service. If you are a Frontier customer and need assistance, please use the number listed below.
Call 800 921 8106New Customers
If you're interested in Frontier internet service or want to learn more about their products, you may contact the number below to speak with a representative.
Frontier Fiber Internet Plans
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#1
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Frontier
Fiber 500 Internet
$29.99/mo
with AutoPay
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#2
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Frontier
Fiber 1 Gig Internet
$49.99/mo
with AutoPay
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#3
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Frontier
Fiber 2 Gig Internet
$64.99/mo
with AutoPay
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#4
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Frontier
Fiber 5 Gig Internet
$89.99/mo
with AutoPay for 12 months
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#5
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Frontier
Fiber 7 Gig Internet
$109.99/mo
Available in select locations
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Frontier FAQs
Which Frontier internet plan is right for me?
Frontier offers plans for both fiber and ADSL internet, so first you'll need to choose which of the two works best for you. From there, you can compare plans based on internet speed, pricing options, and any bundles that may be available for your location. Above the FAQ section you can see just a few of Frontier's internet plan products, but our WhistleOut search tool can help you easily compare all of the best internet options for you.
How do fiber and ADSL internet compare?
Understanding the main differences between types of home internet can help you choose the internet plan that will work best for you. ADSL is relatively fast and cost-effective as an option for internet, and it's also widely available compared to fiber optic internet. Fiber optic's main draw is its incredible speed, however, it is more expensive and less available than DSL internet options.
How long does a Frontier speed test take?
After clicking the "start speed test" button at the top of this page you can expect your upload speed, download speed, and latency in just a few seconds. In general, internet speed tests like the one on this page are quick and easy ways to see how your current internet connection is working for you.
How can I improve my internet speed?
If you're experiencing slower internet speeds than normal, Frontier recommends several steps to boost your connection. As a Frontier customer, you can log in and use their automated troubleshooting tool. You can also check if your slow connection is related to using one specific site or if it's occurring across any websites you try to access. Another factor that can contribute to slowed internet speeds is an increased number of users or devices connected to your WiFi. Frontier also suggests clearing your web browser's cache, moving your router closer to your device, disabling unused add-ons to your browser, and rebooting your router or modem. If after trying those changes you're still looking for faster speeds, compare other internet plan options using our search tool or contact Frontier at the appropriate number above for assistance.
What is upload vs download speed?
Download speed refers to the speed at which you can download content from the internet such as photos or videos. Upload speed relates to how fast you can upload content from your device to the internet via online activities such as live streaming or video calling.
Why is my Frontier internet so slow?
Your internet speeds could be slowed due to several reasons. Depending on the type of internet connection you have, you may want to consider internet congestion, website/server limitations, corrupted web browsers, adware or spyware, wired vs. wireless connection, the type of modem you're using, your computer's processing speed, and your operating system's efficiency if you are struggling with slowed internet speeds. If your internet speeds are consistently slower than the speeds your internet plan should be providing you, you may want to consider reaching out to your provider.
