Xfinity Mobile is a venture from Comcast, a giant in the cable TV world and the nation’s largest internet service provider. If the logo above didn’t give it away, they also own NBC.
Xfinity Mobile is being positioned by company leadership as a complement to Comcast’s core cable service; as such, it’s only available to current Comcast customers, designed as an add-on to their internet/cable/home phone packages.
The service is a hybrid in the vein of Google’s Project Fi, running on both WiFi and cellular signals. Comcast boasts a reported 16 million hotspots throughout the country, many of which consist of residential customers’ modems. Xfinity Mobile also runs on Verizon’s network, by most accounts the most robust in the nation.
Xfinity Mobile is the first Verizon MVNO to offer unlimited data. Pricing is as follows:
Unlimited talk, text and data: $45 per line, up to five, for customers on X1 packages (these start at $150/month); $65 per line for everybody else.
Per gig data: $12 per GB of data usage across all lines per month.
Xfinity customers can switch back and forth between unlimited and by-the-gig data cell phone plans mid-month without penalty; they can do this, as well as monitor usage, in the Xfinity Mobile app, preloaded on Xfinity phones.
About those phones. Xfinity Mobile is selling the last two iterations of iPhones (the 6s and 7) , along with Samsung and LG devices. Financing is available via industry-standard 24-month installment plans. Crucially, you can’t bring your own phone along with you.
Some other details to know about:
- No line access fees
- Customer service via text message
- Data speeds de-prioritized after 20GB of usage
- Mandatory automatic billing
- No international roaming included
- No zero-rated (i.e. data-free) streaming
If you’re a current Comcast customer thinking about making the jump to service with Xfinity, you should also be aware that the company does not offer early termination fee payoffs from your previous carrier.
How Xfinity Mobile Stacks Up Against the “Competition”
So how does Xfinity Mobile's $65 unlimited plan stack up to unlimited plans from other MVNOs? Here area few options from some of the company’s competitors (I hesitate to use this word, since the company’s only targeting existing Comcast cable subscribers):
Let's specifically compare Xfinity's plan to the first one on this list, from MetroPCS. For one line, it's $15 more expensive, lacks the zero-rated music streaming of MetroPCS's Music Unlimited, and does not have an international option (metroPCS offers unlimited calls to Mexico or Canada with a $5 add-on). Still, with Xfinity you get plan switching flexibility, and the reliability of Verizon's network.
So why would all-powerful behemoth Comcast trifle as a bit player in the wireless industry, rather than majorly disrupt it? Analysts see Xfinity Mobile as something of an experiment on Comcast's part to see how they take to wireless. The company's been rumored to be mulling over T-Mobile or Sprint purchases, if not building their own network.
You can check out all of the plans out there easily and quickly using WhistleOut's comparison tool.